Terms of service
These Terms of Use and Conditions of Sale ("Terms") govern your use of our website, including any sub-domains, affiliated websites and mobile applications (the "Website"), owned and operated by Liposomal ("Liposomal," "we," "our," "us"). By accessing, using or placing an order on the Website, you agree to these Terms. If you do not agree to all of them, you may not use the Website.
Please read carefully. These Terms include disclaimers of warranties and limitations of liability (Sections 13 and 14), and a mandatory arbitration and class action waiver (Section 15) that affects your right to a court hearing, a jury trial and class actions. You can opt out of arbitration within 30 days of purchase. We may update these Terms by posting changes on this page, and continuing to use the Website after changes are posted means you accept them. Please print or save a copy for your records.
1. Website use
By using the Website and agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, that you have the legal capacity to enter into a binding contract with us, and that you have read, understood and agreed to these Terms.
2. Privacy & security
Our Privacy Policy is incorporated into these Terms by reference and forms part of them.
3. General conditions & user conduct
All parts of the Website are protected by U.S. and international copyright, trademark and other intellectual property laws. You do not acquire any ownership or other rights by using the Website or any material on it.
You agree not to use the Website, or any products or services, in any unlawful manner or for any unlawful purpose, including:
- hacking or other digital or physical attacks on the Website;
- publishing abusive, vulgar, obscene or defamatory material;
- soliciting others to take part in unlawful acts;
- violating any international, federal, provincial or state law, regulation or local ordinance;
- infringing our intellectual property rights or those of others;
- harassing, abusing, insulting, harming, defaming, intimidating or discriminating against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability;
- submitting false or misleading information;
- uploading or transmitting viruses or other malicious code;
- collecting or tracking the personal information of others;
- interfering with or circumventing the Website's security features; or
- any other unlawful act.
Liposomal may terminate your access to the Website or any of its services if you do not comply with these Terms, provide false, inaccurate or incomplete information, or engage in conduct that harms Liposomal's rights or interests, or for any or no reason without prior notice. Liposomal may take any other action necessary or seek any remedy permitted by law.
4. Products for personal use only
Products you buy from Liposomal are for your personal, non-commercial use. You agree not to resell, redistribute, modify or export any product ordered from the Website. Resale outside authorized channels can make a product materially different, which may affect its safety or quality and our ability to honor guarantees. We may limit or refuse orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
5. No medical advice; accuracy of information
Material on the Website is for general information only. It is not medical advice and is not a substitute for advice from a qualified healthcare provider. Statements on this Website have not been evaluated by the Food and Drug Administration. Liposomal Lymphatic Drainage Drops are not intended to diagnose, treat, cure or prevent any disease. Consult your healthcare provider before using any product or information from Liposomal, especially if you are pregnant, nursing, taking medication or have a medical condition.
We try to keep the Website accurate and current, but it may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We may correct errors, update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you place an order.
We make every effort to display product colors and images accurately, but cannot guarantee that your screen shows colors accurately. The Website may contain historical information, which is provided for reference only. We may modify the Website at any time but have no obligation to update it.
Liposomal does not guarantee that you will reach your health and wellness goals. Results vary depending on factors unique to you, such as age, health and genetics.
6. Changes to the Website & prices
We may modify or discontinue the Website, or any part of it, at any time without notice, and are not liable to you or any third party for doing so. Some products may be available only online and in limited quantities, and are subject to refund or exchange only under our Shipping Policy and Refund Policy.
Product descriptions and prices may change at any time without notice, at our sole discretion. Any offer is void where prohibited.
7. Payment
By submitting payment information, you confirm that you are authorized to use the card or account, that the information is complete and accurate, that you are responsible for any payment card fees, and that sufficient funds are available.
We and our payment providers may receive updated card information, such as a new card number or expiration date, from your card issuer, and will update your account accordingly. Your card issuer may let you opt out of this updating service; contact them if you wish to do so.
We are not responsible for fees your bank or card issuer charges. If your bank or card issuer reverses a charge, we may bill you directly by another method, including a mailed statement.
8. Orders, subscriptions & cancellation
Order placement and acceptance
An order confirmation does not mean we have accepted your order. We may accept or refuse shipment to anyone for any reason. If we refuse your order, we will refund your original payment method. We are not liable for any loss resulting from our refusal to provide a product or service, and we may request additional information before processing an order.
Subscriptions and automatic payment
When you buy on the Website, you can choose a one-time purchase or a subscription. If you subscribe, your order ships and your payment method is charged automatically at the frequency you choose at checkout until you cancel. You can change your frequency in your account or by emailing liposomalsupport@gmail.com. We may use an account updater to keep your card details current, in which case renewals will be billed to the updated card.
If you enroll in the Liposomal subscription program and provide a valid payment method, each payment will be processed automatically at the time of each shipment and billed to the payment method you provided at enrollment.
Cancelling a subscription
You can cancel at any time through your your account on our website or by emailing liposomalsupport@gmail.com. To avoid your next shipment and charge, cancel at least 24 hours before it is scheduled to ship.
If your payment method fails for a subscription shipment, you agree that Liposomal may contact you by phone (including mobile) or email for alternative payment information. Unpaid balances for products received may be sent for collection.
9. Shipping
Liposomal ships to addresses in the United States and to many other countries. See our Shipping Policy for processing times, delivery estimates, carriers and tracking.
An accurate shipping address and phone number are required. We are not responsible for late or missing shipments caused by incorrect address information. If you need to correct or cancel an order before it ships, email liposomalsupport@gmail.com as soon as possible. We cannot guarantee that we can change an order once it has been placed.
10. Delivery confirmation
Because many things can happen at a delivery address that are outside our control, you agree that the carrier’s delivery confirmation is sufficient proof of delivery, even without a signature.
11. Money-back guarantee & refunds
Liposomal offers a 30-day money-back guarantee on purchases made directly on our website. If you are not satisfied, you can request a full refund within 30 days of your delivery date, and no return is required. Refunds are issued to your original payment method. The full terms, including eligibility, subscriptions and damaged or missing items, are in our Refund Policy. To request a refund, email liposomalsupport@gmail.com
.
Approved refunds are processed within 5–10 business days. Posting time depends on your bank or card provider.
12. Social media
This section applies to anyone who interacts with our presence on Facebook, Instagram, YouTube, Pinterest, TikTok, X, LinkedIn or other third-party platforms ("Social Media Presence"). Those platforms are not controlled by us and have their own privacy policies and terms. Comments and opinions posted by users are their own and do not reflect the views of Liposomal, and we have no obligation to monitor or remove them. If you see an offensive or inappropriate post, report it to the platform using its own procedures.
13. Disclaimer of warranties
Except where prohibited by law, this Website and all products are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of title, merchantability or fitness for a particular purpose. We make no representations or warranties as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of any information on this Website. We do not warrant that (a) our products, services, information or other material will meet your requirements or expectations, or (b) the Website or its servers are free of viruses or other harmful components. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement of third-party rights, are disclaimed to the maximum extent permitted by law.
14. Limitation of liability
Except where prohibited by law, in no event will Liposomal or any of its officers, directors, shareholders, employees, independent contractors or agents be liable for any indirect, special, incidental, exemplary, consequential, punitive or other damages, fees, costs or claims arising from or related to these Terms, the Privacy Policy, the products, or your or a third party’s use or attempted use of the Website or any product, even if Liposomal has been advised of the possibility of such damages. This includes loss of use, profits, data or goodwill, and the cost of substitute products or services, however caused and on any theory of liability, whether contract, tort (including negligence and strict liability), warranty or otherwise. If Liposomal is nevertheless found liable, its total liability and your exclusive remedy will be limited to USD $500.00. Some states do not allow the exclusion of certain warranties or limitation of certain damages, so some of these limitations may not apply to you and you may have additional rights.
15. Dispute resolution: binding arbitration & class action waiver
Please read this section carefully. It requires you to arbitrate any dispute with Liposomal on an individual basis.
You agree that any dispute or claim arising from or relating to this arbitration provision, Liposomal’s Privacy Policy or these Terms, Liposomal’s advertising or marketing, or Liposomal’s products or services will be resolved by binding, final and confidential arbitration before a single arbitrator administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. This provision is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16. The arbitrator has sole authority to decide whether a dispute is arbitrable, will apply the substantive law of the State of [your state] to the extent consistent with the FAA, and may award all remedies available in an individual lawsuit, including compensatory, statutory and punitive damages, declaratory, injunctive and other equitable relief (including public injunctive relief), and attorneys’ fees and costs where available by law. The arbitrator may only resolve disputes between you and Liposomal, may not consolidate claims without Liposomal’s consent, and may not hear class or representative claims. If any part of this agreement to arbitrate is found unenforceable for a particular claim or remedy, only that claim or remedy will go to court, and all other claims must be arbitrated.
Notwithstanding the above, Liposomal may bring a claim in the state or federal courts of [your state] for injunctive or equitable relief relating to any actual or potential misappropriation or infringement of its intellectual property rights, and you agree that venue and personal jurisdiction are proper there.
Unless you opt out in time, you will not have the right to: (a) have a court or jury decide your dispute; (b) obtain information before the hearing to the same extent as in court; (c) take part in a class action in court or arbitration, as a class representative, class member or class opponent; (d) act as a private attorney general; or (e) join or consolidate your claim with anyone else’s. Other rights you would have in court may also be unavailable in arbitration.
How to opt out of arbitration
You may opt out within 30 days of purchasing a product through the Website by mailing a letter to Liposomal, Attn: Legal Department, [your business address], stating your name, the product you purchased and that you wish to opt out of arbitration.
16. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend and hold harmless Liposomal and its parent, subsidiaries, affiliates, predecessors and successors, and their partners, officers, directors, agents, representatives, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claims, actions, losses, liabilities, damages, expenses, demands and costs, including reasonable attorneys’ fees, arising from (1) your breach of these Terms or the documents they incorporate; (2) your breach of any representation or warranty in these Terms; or (3) your violation of any law or the rights of a third party.
17. Third-party websites & links
The Website may include third-party materials or links to third-party websites. We are not liable for any third-party materials or websites, or for any harm related to goods, services or transactions made through them. Please review third parties’ policies before engaging with them, and direct any questions or complaints about third-party products to that third party.
18. Testimonials, reviews & other submissions
We welcome your comments about our products and services. Anything you submit or post to the Website or provide to us, including photos, testimonials, ideas, questions, reviews, comments and suggestions ("Submissions"), will be treated as non-confidential and non-proprietary. You grant us a royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, adapt and create derivative works from Submissions in any form. You confirm that your Submissions are true and accurate and do not infringe anyone’s intellectual property rights. You agree that Liposomal may use a Submission, in whole or in part, with the name of the person who submitted it, in any advertising for Liposomal’s products or services in print or online. Testimonials reflect individual experiences and do not represent the typical or expected results for every user.
19. Copyright, trademarks & DMCA
DMCA notice
Send notices of claimed copyright infringement to liposomalsupport@gmail.com. We will investigate complaints and, if we believe in good faith that material violates the law, remove or disable access to it and notify the person who posted it. Under the Digital Millennium Copyright Act, your notice must include: (i) a description of the copyrighted work; (ii) a description of the infringing material and enough information for us to locate it; (iii) your address, phone number and/or email; (iv) a statement that you believe in good faith the use is not authorized by the copyright owner, its agent or the law; (v) a statement, signed under penalty of perjury, that the information is accurate and that you are authorized to act for the copyright owner; and (vi) a physical or electronic signature of the copyright owner or authorized person. Incomplete notices may delay processing.
Intellectual property and license
All audio and video, images, photographs, articles, text, graphics, illustrations, logos, layouts, designs, interfaces, software, data and other content on the Website ("Content") are owned by or licensed to Liposomal or other authorized third parties and are protected by intellectual property, copyright, trademark and trade dress laws in the U.S. and other countries. You may not remove or alter any legal notices on the Content. Liposomal keeps all right, title and interest in the Website and Content, and no rights are granted to you except as expressly stated in these Terms or in writing by Liposomal.
You may access and view the Content only for personal, non-commercial purposes, and may not build a business using it. Unless expressly authorized in writing, you may not download, stream-capture, store, archive or copy any part of the Website or Content; upload, sell, rent, lease, broadcast, transmit, distribute, display or perform it; license or sublicense it; modify it; index a significant portion of it; or create derivative works from it, including mash-ups, montages, translations, themes, fonts, icons, wallpapers, greeting cards or merchandise, even if given away for free.
Copyright
Copyright in all materials on the Website is owned by Liposomal or its affiliates. Except as stated here, no material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted by any means without Liposomal’s prior written consent. You may view, copy, print and download materials for personal, non-commercial, informational use only, provided all copies include this copyright notice. Liposomal may revoke this permission at any time, and you may not mirror Website material on another server. If your rights end, you must destroy any downloaded or printed materials. Unauthorized use may violate copyright, trademark, privacy, publicity and communications laws.
Trademarks
The trademarks, service marks and logos on the Website ("Trademarks") are registered or unregistered trademarks of Liposomal. Nothing on the Website grants any license to use a Trademark without the owner’s prior written consent, and the Liposomal name and Trademarks may not be used in any advertising or publicity without our written consent. Liposomal logos and Trademarks may not be used as links to any website without our prior written approval.
20. Electronic communications
You agree that we may communicate with you electronically, and that notices, disclosures, agreements and other communications we send electronically have the same effect as if they were in writing and signed by the sender.
21. Assignment
You may not assign any of your rights under these Terms, and any attempt to do so is void. Liposomal and its affiliates may transfer all rights and obligations under these Terms without further consent or notice if some or all of Liposomal’s business is transferred to another entity by merger, sale of assets or otherwise.
22. No waiver
No waiver of any term by Liposomal is a further or continuing waiver of that term or any other term, and any failure by Liposomal to enforce a right or provision is not a waiver of it.
23. Severability
If any provision of these Terms is found unlawful, void or unenforceable, it will still be enforced to the fullest extent permitted by law, and the unenforceable part will be severed without affecting the rest of these Terms.
24. Termination
If these Terms are terminated, Sections 2–5, 13–19 and 22–25, together with any representations, warranties and other obligations you have made or taken on, survive termination.
25. Entire agreement
These Terms and any policies or operating rules we post on the Website form the entire agreement between you and Liposomal and replace any prior or contemporaneous agreements. Any ambiguity will not be interpreted against the drafting party.
26. Contact us
If you have questions about these Terms or purchased a product through the Website, contact Customer Support:
Email: liposomalsupport@gmail.com