Shipping policy
<p>Your wellness routine shouldn't start with waiting. Every order is packed with care so your Liposomal Lymphatic Drainage Drops arrive quickly, sealed and ready to use.</p><h2>1. Order processing</h2><p>Orders are typically processed within 1–2 business days of payment confirmation.</p> <ul><li>Orders placed Monday–Friday are processed the same or next business day.</li> <li>Orders placed on weekends or U.S. federal holidays begin processing on the next business day.</li> <li>During high-volume periods, such as promotions, product launches or major holidays, processing may take up to 4 business days. We'll keep you informed.</li></ul><h2>2. Shipping & delivery timeframes</h2><h3>United States</h3><p>All U.S. orders ship via USPS. Estimated delivery after your order ships:</p> <ul><li><b>Standard:</b> 3–5 business days</li><li><b>Expedited:</b> 1–3 business days, where available</li></ul> <h3>International</h3><p>International orders typically arrive within 5–10 business days after shipment, depending on the destination country and customs processing.</p> <p>Delivery estimates are not guaranteed. Carrier delays, weather or customs processing may affect transit times.</p><h2>3. Order tracking & notifications</h2><p>As soon as your order leaves our warehouse, you'll receive a shipping confirmation email with your tracking number.</p> <ul><li>Tracking links become active within 24–48 hours of shipment.</li> <li>If your tracking hasn't updated after 48 hours, contact us and we'll look into it.</li> <li>If you haven't received a confirmation email, check your spam or promotions folder.</li></ul><h2>4. Shipping delays</h2><p>We do everything we can to meet delivery windows, but some delays are outside our control. Liposomal is not liable for delays caused by:</p> <ul><li>Carrier disruptions or service outages</li><li>Severe weather or natural events</li><li>Customs or import processing (international orders)</li><li>Incorrect or incomplete shipping information provided at checkout</li></ul><h2>5. Shipping address accuracy</h2><p>Please double-check your shipping address before completing checkout. Liposomal is not responsible for packages delivered to an incorrect address provided at the time of purchase.</p> <p>If you notice an address error after placing your order, email us right away at <a href="mailto:liposomalsupport@gmail.com">liposomalsupport@gmail.com</a> and we'll do our best to update it before it ships.</p><h2>6. Lost or damaged packages</h2><p>If your order arrives damaged or you believe it was lost in transit, contact us for help.</p> <ul><li>Include your order number and a photo of any damaged packaging.</li> <li>We'll work with you to make it right, whether that's a replacement, store credit or another resolution.</li></ul> <p>For packages marked as delivered but not received, see our <a href="/policies/refund-policy">refund policy</a>.</p>